Head-to-head
Glink vs Featurebase (2026)
Glink vs Featurebase in 2026: compare the focused changelog, roadmap and request board with Featurebase's helpdesk and AI suite. Featurebase Growth is $29/seat/mo billed yearly; Glink Pro is $19/mo. Prices checked 20 October 2026.
Featurebase has grown into a support suite with a helpdesk and AI agent. Glink stays on the product-communication side: changelog, roadmap and requests. The overlap is the feedback board; the rest is a scope decision.
Prices checked 20 October 2026 from Featurebase pricing.
Glink vs Featurebase at a glance
| Feature | Glink | Featurebase |
|---|---|---|
| Public changelog | Yes | Yes |
| Public roadmap | Yes | Yes |
| Feature request board | Yes | Yes |
| Upvotes | Yes | Yes |
| Custom domain | Pro | Yes |
| API and webhooks | Pro | Growth+ |
| Free plan | Yes | Yes — 1 seat |
| Entry price | $0 free, $19/mo Pro, $499 lifetime | $0 free, $29/seat/mo Growth billed yearly |
| Pricing model | Flat plan, unlimited members on Pro | Per seat, plus $0.49 per AI resolution |
| Helpdesk and live chat | No | Yes |
| AI agent for support | No | Yes |
Which one should you pick?
Featurebase is the more complete support product and prices itself per seat. Glink is the simpler, cheaper public product loop. If you are shopping for a changelog and request board, the helpdesk is extra surface, not a bonus.
Choose Glink if
- You want product feedback without buying a helpdesk.
- You want one flat plan instead of a per-seat price for every teammate.
- You want a free plan that covers the public changelog, roadmap and requests.
- You want to publish updates and collect requests, not run support inboxes.
Choose Featurebase if
- Support is part of the same purchase and you want live chat and an AI agent.
- You need SLAs, round-robin routing and Salesforce or HubSpot.
- You want AI resolutions metered and handled inside the same tool.
- Your team is large enough that per-seat pricing is acceptable.
FAQ
How do Glink and Featurebase prices compare?
Featurebase Growth is $29 per seat per month billed yearly, plus $0.49 per AI resolution. Professional is $59/seat/mo and Enterprise is $99/seat/mo, both plus AI resolutions. Glink Pro is $19/mo flat, or $190/yr.
Does Glink include a helpdesk?
Featurebase includes a helpdesk, live chat, AI agent and AI resolution metering. Glink does not have a helpdesk. Glink focuses on the public changelog, roadmap and request board.
When is Featurebase the better choice?
Featurebase is the better choice when support and AI resolution are core to the product. Glink is the better choice when the job is publishing updates and collecting product requests without a per-seat support suite.
Which tool has a better free plan?
Yes. Glink's free plan covers one project with a public changelog, roadmap and request board. Featurebase's free plan is one seat with live chat and a unified inbox.